Review & Improvement

Criteria

4. Review
4.1. Learners’ feedback is gathered on their individual learning experience and on the learning and teaching environment. Together with teachers’, trainers’ and all other relevant stakeholders’ feedback this is used to inform further actions
4.2. Information on the outcomes of the review is widely and publicly available
4.3. Procedures on feedback and review are part of a strategic learning process in the organisation, support the development of high quality provision, and improve opportunities for learners
4.4. Results/outcomes of the evaluation process are discussed with relevant stakeholders and appropriate action plans are put in place
7.4.2 Communication purposes
8.5.2 b)
9.1.2.1 Monitoring of satisfaction
9.1.3 Other monitoring and measuring needs
9.3 Management review
10.1 Nonconformity and corrective action
10.2 Continual improvement

VET21001 Tools

Download this tool in editable format

Download an example of the use of this tool

The template for management review was designed in line with the requirements in ISO 21001, as those are more detailed and prescriptive but cover what is expected by EQAVET. The template provides sections to:

  • identify the period covered by the review
  • identify the participants in the review
  • address individually each input information required by ISO 21001
  • describe any decisions made as outputs of the review
  • allocate the outputs to the categories stated at ISO 21001

As a whole, the template allows for preparation and reporting of management reviews, which can be performed synchronously, asynchronously or a mix of both.

Download this tool in editable format

Download an example of the use of this tool