Learning outcomes are more detailed learning goals that learners are expected to achieve and usually correspond to the competences needed to perform well the responsibilities/tasks of the job role/profession. They serve educational organizations by providing educators with more detailed specifications that can serve as input for the development of assessment of learning instruments. For the EQAVET-ISO 21001 System Manager, the VET210001 Curriculum recommends the below listed Learning Outcomes.

After Successful completion of an EQAVET-ISO 21001 Systems Manager course, learners should be able to:

• Characterize different communication techniques
• Describe different information flow techniques
• Characterize different management levels in educational organizations
• Differenciate different pedagogical approaches according to each educuational and training context
• Characterize relevant job roles in educational organizations
• Characterize Quality Infrastructures (Standardization, Conformity Assessment (Certification and Accreditation), Metrology)
• Characterize Statutory and regulatory requirements applied to the education sector and its subsectors
• Explain EQAVET Recommendation criteria in the implementer perspective
• Explain ISO 21001 requirements in the implementer perspective
• Locate relevant information in the ISO 100XX series
• Differentiate the application of Quality Tools (7 Basic, 7 New, LEAN, 5S, SMART Indicators)
• Explain risk management in the educational context
• Characterize different policy deployment methods
• Characterize different process mapping techniques
• Identify problem solving techniques
• Identify monitoring techniques
• Sort adequate techniques for monitoring different interested parties’ satisfaction  (learners & educators/trainers, staff and suppliers)
• Characterize different brainstorming techniques
• Explain suppliers management in the educational context
• Assess the status of spontaneous conformity towards EQAVET and ISO 21001 requirements
• Plan the implementation of EQAVET and ISO 21001 requirements
• Implement EQAVET and ISO 21001 requirements
• Recognize relevant internal and external contexts of the organization
• Sort policy deployment methods
• Implement adequate education policy deploiment methods according to the organization context”
• Sort process mapping techniques
• Implement adequate process mapping techniques according with the organization context
• Define SMART indicators
• Apply Risk-based thinking while mapping processes and monitoring its effectiveness and efficiency
• Sort quality tools
• Implement quality tools adequate to the organization context
• Identify interested parties and its relevant requirements
• Implement adequate monitoring tools to evaluate  its satisfaction
• Implement adequate monitoring tools to evaluate suppliers’ performance
• Recognize organizational sub-cultures
• Modulate communication and behaviour to match them
• Identify problems and its causes
• Construct realistic and efficient solutions for the organization problems, overcoming adversity
• Demonstrate respect and trustworthiness in handling information and representing the organization
• Demonstrate empathy and diplomacy in tense interactions