Learning outcomes are more detailed learning goals that learners are expected to achieve and usually correspond to the competences needed to perform well the responsibilities/tasks of the job role/profession. They serve educational organizations by providing educators with more detailed specifications that can serve as input for the development of assessment of learning instruments. For the EQAVET-ISO 21001 Lead Auditor, the VET210001 Curriculum recommends the below listed Learning Outcomes.

After Successful completion of an EQAVET-ISO 21001 Lead Auditor course, learners should be able to:

• Characterize different team management approaches in the context of an audit
• Recognize different leadership styles
• Describe different techniques  for conflict management
• Identify Statutory and regulatory requirements applied to the education sector, and its subsectors and scientific areas (if any)
• Contextualize EQAVET Recommendation criteria to the audit scope
• Master quality management principles
• Contextualize ISO 21001 requirements to the audit scope
• Master audit concepts, terminology and principles
• Master audit methods, tools and good practice
• Design audit plans adequate to a set of objectives, scope and criteria
• Distribute audit tasks to audit team elements
• Design audit documentation adequate to a set of objectives, scope and criteria
• Plan audit opening meetings
• Describe audit objectives, scope and criteria
• Explain audit methods
• Apply appropriate presentation skills to conduct meetings
• Analyse audit performance
• Manage audit time
• Reorganize audit team as necessary
• Sample relevant information towards audit criteria
• Record relevant information towards audit criteria
• Sort relevant information towards audit criteria
• Analyse relevant information towards audit criteria
• Conduct interviews
• Adapt communication to interviewee’s style of communicating
• Apply appropriate questioning techniques
• Compare the information collected through different methods
• Identify discrepancies in the information collected
• Compare the information collected with the list of audit criteria and identify conformity gaps
• Evaluate the information collected
• Formulate audit findings and audit conclusions
• Plan audit closing meetings
• Describe audit findings and conclusions
• Apply appropriate presentation skills to conduct meetings
• Recognize potential conflict of interests with the auditee
• Recognise personal bias regarding the auditee and the audit objectives, scope and criteria
• Diferentiate between own ideas and audit criteria
• Demonstrate empathy and diplomacy in tense interactions
• Define audit trails relevant to the audit criteria
• Follow audit trails relevant to the audit criteria
• Recognise organizational cultures
• Modulate behaviour to match them
• Formulate audit findings and conclusions in a way that reflects accurately the audit evidences
• Demonstrate respect and trustworthiness in handling audit evidences, findings and conclusions